Frequently asked questions

  1. Upgrading is easy. Click the hamburger menu in the upper left and select Account > Subscriptions. Click the “+” to create a new subscription. You’ll be taken to Recurly, where you can create your Viewpath subscription(s).

As a part of the sign up process, we ask for some basic information, your name and email address. We will never ask for your credit card details until you are ready to upgrade to a paid account. Try Viewpath with no obligation to purchase.

At the end of your trial, we automatically switch your account to our free Collaborator Edition. You can continue to collaborate with other Viewpath users on their projects, and update your task statuses. If you choose not to upgrade, your project data will remain intact for 90 days after the downgrade, and you can upgrade to resume managing your own projects.

Viewpath accepts all major credit cards (American Express, Visa and MasterCard). For annual subscriptions exceeding 25 seat licenses, we can issue an invoice payable by bank transfer or check. Please contact us to arrange an invoice purchase. All monthly subscriptions must be paid for by credit card.

Absolutely! Upgrade any time right from your Viewpath account. Visit our Feature Comparison for more information about specific plans.

Absolutely! Viewpath allows you to mix and match license types so people have the right fit for their needs.

We recommend every member of the team using Viewpath who needs the ability to edit project details, or to report across projects, have a valid Viewpath seat license. Those users who have minimal collaboration needs (i.e. updating the %Complete of their assigned tasks) can use our free Collaborator Edition. See the Feature Comparison page for product details.

No. There is no restriction on the number of collaborative teams or projects one can create or be invited to join. A user may use a single login (email address and password) to securely access any number of projects with varying teams.

Enterprise and Professional Edition users can create an unlimited number of projects. Team Edition users can create up to 15 active projects, and Starter Edition users can create up to three active projects. There is no limit to the number of projects you can collaborate on.

Viewpath offers a number of discount options based on volume. We also offer discounts to non-profit organizations. For more information, contact us via email at sales@viewpath.com.

No. Viewpath is a cloud-based solution offering access to a user’s project and resource management plans on any web-connected device.

We listen to our users and welcome their feedback. So, if there’s something you want included in Viewpath, please visit our user feedback forum and let us know the details of the feature you’re looking for.

There is no expiration to your Free Collaborator Edition account. You can also change edition levels between free and paid to adjust to your needs.

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