Viewpath.com Data Security

To protect against unauthorized data access, Viewpath provides 128-bit SSL (Secure Socket Layer) encryption technology for all users logged in to the Viewpath application. Viewpath 3.0 is compatiable with popular modern browsers such as Firefox, Chrome, Safari, and Internet Explorer (version 7 or higher). All data transmitted between the Viewpath application and the user's computer is fully encrypted during the entire log-in session. 

Data Facilities and Infrastructure

The Viewpath 3.0 application is hosted on the Google App Engine. The Google App Engine has successfully completed the audit process for the latest SSAE 16 Type II and ISAE 3402 Type II standards. This is addition to SAS 70 Type II audits (since 2008) that were conducted prior to June 15, 2011. These protections are highlighted in the Google security white paper and the Google data center video tour.

The Viewpath corporate site (including the application sign-up process for new customers) is hosted on dedicated servers at state-of-the-art facilities managed by Softlayer, a premier provider of reliable and secure data center facilities for mission critical operations. In May 2009, Anitian Enterprise Security, a third-party security firm, thoroughly tested the data protection measures Viewpath uses on its dedicated servers hosted at Softlayer. In 2010, Viewpath also successfully completed a rigorous security review that Salesforce.com requires before any application is allowed as a listing on the Salesforce App Exchange.

Payment transactions for the paid versions of Viewpath 3.0 are processed through Zuora, a leading provider of subscription billing services. Zuora manages the subscription billing for many security-minded companies and maintains the very high standards required to meet Payment Card Industry (PCI) compliance.

Softlayer Facility Specs

The Softlayer facility in Seattle is designed and constructed to sustain a seismic event while maintaining business functions and also boasts low latency through superior connections to Seattle’s robust fiber optic loops. The facility features advanced fire detection and suppression systems. Network administrators at the facility monitor server infrastructure 7 days-a-week, 24 hours-a-day, 365 days-a-year. To safeguard customer data from unauthorized access, security measures at the facility include comprehensive security and video surveillance. Other specifications include:
• 4 x 500Kva UPS Battery Backup Units
• 3 x 2-Megawatt Generators w/On-site Fuel Storage
• Redundant Liebert 30-ton HVAC Units
• Pre-Action Dry Pipe Fire Suppression